Privacy Policy
Last Updated: February 10, 2024
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, sign up for our newsletter, or contact customer support. This information may include your name, email address, shipping address, payment information, and phone number.
We also automatically collect certain information about your device and how you interact with our Site, including your IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect to:
- Process your transactions and send you related information
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Cookies & Tracking
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Information Sharing
We do not share your personal information with third parties except as described in this privacy policy. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict use of your personal information. To exercise these rights, please contact us at privacy@royalcomfort.com.
Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.
Security
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no method of transmission over the Internet, or method of electronic storage is 100% secure.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Information
If you have any questions about this Privacy Policy, please contact us at privacy@royalcomfort.com.
Have Questions?
Our team is here to help with any questions about our policies, products, or services. We're available Monday through Friday, 9am to 6pm EST.